COVID-19 - We are dispatching as usual however deliveries are taking just that bit more time to arrive due to backlogs and reduced flights.
International deliveries - International deliveries are delayed especially parts of Europe.
Track Your Order - Once we ship your goodies tracking details will be sent to your email and mobile were you have provided your number on checkout.
Please also check your ‘others’ or ‘junk’ folders in the event it is sent there.
Delivery Time Frames - The majority of orders accept bulky items like bikes and furniture are dispatched from Sydney.
Delivery times for NSW, major cities and their surrounds are generally 2 days. For other states and regional areas allow up to 6 days.
International deliveries allow approximately 1-3 weeks.
Please note these time frames are approximate and based on business days from the day of dispatch and type of postage chosen.
Shipping & Delivery Policy
- Orders are packed daily and generally sent same day depending on time of purchase (due to demand Monday maybe an exception)
- Allow 2 days for dispatch of bulky items (i.e. bikes, furniture)
- Tracking details will be sent to your nominated email and mobile number where one was provided at checkout.
Flat rate shipping Australia wide is $8.95. International shipping rates are based on weight and location. Some countries require import duties - these aren not imposed by us. We cannot offer refunds where parcels are returned to us due to unpaid duties.
Closely Knit can accept no responsibility for loss, delivery delay or any damage to your package.